Under the EU Consumer Rights Directive, consumers who buy digital content online have an express right to withdraw from that contract. Unlike for other goods and services, the Directive also permits digital content providers to obtain effective waivers of this withdrawal right before supplying the content to customers. It has always been highly controversial, however, whether this rule also applies to virtual currencies in online and mobile games, and how exactly such a waiver must be designed.
In a decision rendered 25 May 2016 (case no. 18 O 7/16 – not published, not final) the Regional Court of Karlsruhe, Germany, now held that virtual currency is “digital content” for the purpose of the Consumer Rights Directive, meaning that players do have a right to withdraw, but that games providers may in fact ask them to waive this right. However, the court puts extremely high demands on the design of the waiver process, making it very hard to implement in practical application. Read more